Question 1

How does the service work?

Accepted Answer

It's simple! Choose a plan that fits your needs, and we'll show up on your scheduled day to thoroughly clean your yard. We double-bag all waste and dispose of it in your trash bin. No need to be home — just make sure we can access your yard. Dogs can remain in the backyard during cleanings as long as they are not aggressive.

Question 2

Do I need to be home during service?

Accepted Answer

Nope! Most of our customers aren't home during their service. Just provide gate code or access instructions when you sign up, and we'll take care of the rest. You'll receive a notification when we've completed the visit.

Question 3

What happens if it rains on my service day?

Accepted Answer

We service rain or shine! The only exception is extreme weather conditions (lightning, severe storms, or heavy snow). If we need to skip a visit due to weather, we'll notify you and reschedule or we'll be back once weather permits a successful cleanup that is safe for our technicians.

Question 4

Where do you put the waste?

Accepted Answer

All waste is double-bagged and placed in your outdoor trash bin. If you'd prefer we haul the waste away, haul-away service is available for an additional $3 per visit.

Question 5

Can my dogs be in the yard during service?

Accepted Answer

Yes! Dogs can remain in the backyard while we clean as long as they are not aggressive. Our technicians are experienced working around pets and will ensure a thorough cleanup.

Question 6

Are your technicians background checked?

Accepted Answer

Yes. All YardFresh technicians are background checked, and our business is fully insured. Your safety and peace of mind are our top priority.

Question 7

What areas do you serve?

Accepted Answer

We proudly serve the southern Twin Cities metro, including Lakeville, Farmington, Rosemount, Burnsville, Eagan, Apple Valley, Inver Grove Heights, Mendota Heights, West St Paul, Woodbury, and Edina. If you're not sure whether we serve your area, please reach out — we're happy to check!

Question 8

How do I sign up or change my plan?

Accepted Answer

You can sign up through our contact form or by calling us at (952) 473-0000. Once you're a customer, you'll have access to our client portal where you can manage your plan, skip visits, update payment info, and more.

Question 9

Is there a contract or commitment?

Accepted Answer

No long-term contracts! Our recurring plans are month-to-month. You can cancel, pause, or change your plan anytime through our client portal or by contacting us.

Question 10

Do you offer service for commercial properties?

Accepted Answer

Yes! We service apartment complexes, HOA common areas, dog parks, and pet-friendly businesses. Contact us for custom commercial pricing.

Question 11

What if I have more than 4 dogs?

Accepted Answer

We love big dog families! For households with 5 or more dogs, contact us for a custom quote. We'll work out a plan that keeps your yard clean no matter the pack size.

Question 12

Are your products safe for pets and children?

Accepted Answer

Absolutely. Our deodorizing treatments use pet-safe, eco-friendly formulas. We never use harsh chemicals. Your yard is safe for pets and kids immediately after treatment.

Question 13

Can yard deodorizing be applied year-round?

Accepted Answer

Yard deodorizing cannot be applied during winter months. This service is available during spring, summer, and fall when conditions allow for effective treatment.

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